Opt-In to our Master Policy for only $13/month, billed with your rent (Optional):
Participate in our master tenant insurance policy and pay your premiums with your rent payment each month. Coverage includes $100,000 of liability and $10,000 of contents coverage (see Asset Protect policy for details). If you choose not to Opt-In to the policy, then you must email a copy of your policy to email@example.com within five days of commencement of your lease.
Resident Benefits Package
$5/month, required with all lease agreements, includes the following:
Download the free Piñata app and redeem a $20 gift card and Piñata cash to spend towards rewards on brands you know and love. Earn Piñata cash every time you pay your rent on-time. Save money on exclusive deals and discounts with 100s of brands you love such as Amazon, Costco, Doordash and Starbucks.
**Make sure your email on file with JMC matches the email you use to sign up with Pinata.**
Free Credit Reporting
Build your credit score simply by paying your rent on-time. Authorize credit reporting through your Tenant portal or download the Pinata app to earn rewards every month you pay your rent. As a valued resident, we will report your rent payments to one credit bureau for no additional fee.
Advanced Credit Reporting
To build your credit faster, report to all three credit bureaus by enrolling in Piñata Credit Reporting for only $4/month (billed through the Pinata App) and enjoy access to our rental rewards app. Higher credit scores mean higher approval odds and lower interest rates for loans, leases, credit cards and more. Unlike homeowners, renters don’t build their credit with their monthly payments, but with Pinata, you finally can!
Utilities Concierge Setup
We have a utilities concierge service to assist in having all your utilities connected prior to your move in day. This includes assisting with electric, gas, water, cable, alarm, internet, and even moving truck service setup.
Home Buying Assistance
For residents who are ready to buy their own home, we are here to help. If you use one of our licensed Agents, we will credit you $250 credit on your closing fees for each year you’ve been a resident, up to a max of $1000. Fill out the form below to inquire.
Use your Tenant Portal for making Online Payments, Credit Reporting, and reporting Service Issues for your maintenance requests. Submit service issues through your portal to increase response time and enable faster more thorough repairs. You can make Free ACH or E-check payments and set up Auto-Draft, so you don’t have to log in each month to pay. Convenience charges will apply if you pay with a credit card or debit card. Email firstname.lastname@example.org to enable your account.
24/7 Maintenance Hotline
Call our main number, 310-798-9154, Option 3 to request a maintenance repair. If you call after hours or on weekends, this number will route to our Emergency Maintenance Hotline and a maintenance tech will be dispatched (if it requires immediate attention). If your maintenance request does not require same day service, please enter a service issue through your Tenant Portal or Through Our Web Form.
Annual Property Visits
Once a year we will schedule a visit for us to come check on the property to ensure lease compliance and any deferred maintenance that you may not have already requested.