By Christie Slatcher 11/4/21
If you have not been receiving your financial statements, please look for them in your Junk or Spam folder around the 4th business day of the month. Unfortunately, because we send the financial statements out as a batch, many email servers flag them as junk mail. To try and correct this problem, you need to find the email in your Spam or Junk folder. For Yahoo or Gmail users, then right click on the email and select “NOT SPAM.” For Outlook email users, right click on the email and select “Junk” then the options “Not Junk” or “Never Block Sender’s Domain.” And if these instructions seem too difficult, then just log into your Owner Portal and under the “History Notes” menu, you can see your latest financial statements posted there. To download them, just select the blue down arrow. Hope you find these tips helpful.